|
Selection
each gemstone we are selling here has been meticulously selected by our
experienced staff. Color, clarity, cut, luster, as well as symmetry and
proportions are determinate for each gemstone. Working this way we can
assume you will get the best value and the best quality.
Presentation
What You See Is What You Get (wysiwyg) is our policy. This
means that we are doing our best to take pictures from the gemstones in
the truest conditions to insure you to have a description of the
gemstone which is the closest from the reality. We always take our
shots in day light conditions without any software corrections.
However,
computer
screens
tend to
render colors in various ways depending on their settings. To be sure
to get the most accurate colors on your screen, we suggest you to do a
quick calibration by using various techniques. It will require you only
a few minutes, but will make you sure to get the most accurate color of
the gemstones you are looking at on our website.
Service
we believe in a « human touch » service approach.
Any
questions from customers will be personally answered within 24/48H by
our team of Accredited Gemologist. At reception of your gemstone(s) you
will take the benefit of a 10 days inspection period. If, for any
reason, you are not completely satisfied with your purchase, simply
e-mail us before returning the stone. We will inform you how to return
us your stone. See our Return Policy for the full details.
|